YMCA Humber’s principles are driven by our Christian Faith, will form the bedrock of the Charity.
Underpinning the principles are passages from Christian and Jewish scripture that challenge us to;

“Act justly, love mercy and walk humbly before God” (Micah Chapter 6 verse 8)

“I know the plans I have for you says the Lord, plans to prosper you and not to harm you, plans to give you hope and a future” (Jeremiah chapter 29 verse 11)

And that life can be lived to the full;

“I have come that they may have life and have it in all its fullness” (John chapter 10 verse 10)

Customer Principles:

Our service will always work to provide every opportunity for young people to know life in all its fullness.

  • have a hope and future
  • reach their full potential
  • belong, contribute and thrive

We will advocate for the needs of young people without prejudice.

We will meet young people at their point of need.

We will not pre judge young people but recognise that as individual human beings they have inherent value and worth.

Company Principles:

Development and training of our staff and volunteer is central to:

  • achieving our goals, aims and objectives.
  • development of our business.
  • all decision making processes.
  • the sustainability of our operations, staffing and charity.

We will strive for excellence in all that we undertake.

We will be a charity that will favour collaboration and cooperation over competition.

We will be a charity that operates with integrity, honesty and trust both internally and externally.

We will be a company that listens, allowing all voices to be heard.

We will always seek to communicate (in the first instance) verbally both internally and externally.

Quality Assurance Principles:

We will be a charity that builds upon a foundation of reflective practice and continuous improvement.

All stakeholders have an interest in our charity and their views will be actively listened to.

We will promote a culture of ownership and responsibility underpinned by excellent communication.

Our service will be orientated toward the needs of our Stakeholders both internal and external.

Quality of our service will be determined by the views of our Stakeholders and underpinned by recognised accreditation.

Continuous Improvement Principles:

We will be an organisation where new ideas are welcomed and mistakes allowed.

We will learn from our successes, mistakes and failures.

We will celebrate and recognise achievement and progress.

Forgiveness, openness, honesty, trust, patience will form the foundation upon which we improve.

Communication will be a daily event.

Mentoring, development, training will form the core of our Human Resource Management.