Relief Housing & Welfare Officer

Location: Freeman Street
Hours: Relief shifts as required
Salary: £11.10 per hour plus £1.37 per hour holiday pay
The role includes, but is not limited to:
- Welcoming and inducting new residents
- Carrying out inductions / checking inventories
- Supporting residents to maintain healthy relationships within our accommodation with fellow residents and staff
- Improving health and wellbeing, including mental health, through meaningful engagement activities
- Ensuring cluster shared spaces are maintained in a clean and tidy condition
- Carrying out routine welfare checks and room checks
- Challenging unacceptable behaviour and using restorative practice techniques to resolve conflict
- Liaise with Residents’ Support Officers to ensure the best outcome for each resident
- Provide practical support in areas such as tenancy sustainment, room care and basic living skills
- Ensuring accurate client support records, needs and risks assessments and other necessary documentation is maintained
- Calmly and efficiently deal with day-to-day issues and events that take place whilst on duty
- Contribute to the staff/resident community and organise and participate in engagement and leisure activities
- Assist in ensuring that vacated accommodation is quickly made available for re-letting, completing inventories and reporting maintenance issues.
Qualification / experience required
- The successful applicants will ideally have a recognised qualification in social care, counselling or equivalent
- Significant evidence of personal development in relevant areas
- Evidence of previous work/voluntary or life experiences
- Level 2 or above safeguarding qualification would be advantageous
- An enhanced DBS (paid for by YMCA Humber).
To apply, please email your CV and covering letter to recruitment@ymca-humber.com