Housing Officer

As a Housing Officer, you will actively assist residents in maintaining and aligning with their accommodation agreements, while supporting their engagement in community and participation activities that promote everyday life skills, independence, and overall wellbeing.

This proactive role works cohesively within the Housing Team to ensure residents feel supported, valued, and empowered to thrive within their living environment. Your work will also include conducting interviews with prospective residents, managing allocations, and coordinating smooth transitions through comprehensive welcome and induction processes, helping individuals settle into our facility seamlessly and confidently.

Each Housing Officer is assigned a caseload, providing consistent and person-centred support to residents. You will build and nurture positive relationships, encouraging open communication and trust, while working collaboratively with colleagues and external support services to identify and address individual needs.

By promoting meaningful engagement activities and wellbeing initiatives, you will play a key role in enhancing residents’ quality of life, fostering community spirit, and contributing to a safe, inclusive, and supportive living environment.

HOURS OF WORK

• Full Time : 40 hours per week.
• Working to a 6 weekly rota to include days, early evenings and weekends.  
• Flexibility is essential in this role to meet the fluid needs of the business.  

RATE OF PAY 

• £13.00 - £14.00 per hour.
• dependent upon qualifications and experience.   
• YMCA Humber are a proud Real Living Wage Employer.