Advice. Support. Wellbeing. Action.

If you are struggling with money, housing, benefits, or just need someone to talk to, our new drop-in service in the East Marsh is here for you. We offer free, face-to-face advice and personal support, in a welcoming space at the heart of the community. You do not need an appointment. Just come in, be heard, and get help.

What We Offer

This service is a partnership between YMCA Humber and Citizens Advice, designed to support people who are experiencing hardship or facing difficult decisions. We are here to help you take action, not just give advice.

You can drop in for support with:

Monday: Benefits
Tuesday: Housing
Wednesday: Debt

Drop-in opening times:

Monday to Wednesday, 9.00am – 12.00 noon

Location: 21 Freeman Street, Grimsby

6. Website Advice. Support. Wellbeing. Action. (661 X 800 Mm) (581 X 652 Mm)

How It Works

When you arrive, a member of our team will speak with you to understand your situation. You might be seen by a Citizens Advice adviser for expert help on things like benefits, housing, or debt issues.

If you need more than advice, for example emotional support, help with follow-up actions, or someone to talk things through, you will be offered support from our wellbeing team.

We will not just send you away with a leaflet. Our staff can help you:

Make phone calls
Fill in forms
Plan your next steps
Build your confidence
Connect with other services or groups

This is support that sticks. You will have a named contact who can check in with you, help keep things on track, and offer encouragement along the way.

7. Website Advice. Support. Wellbeing. Action. (661 X 800 Mm) (581 X 652 Mm)

Who It’s For

This service is based in the community, easy to reach, and designed to meet you where you are. It is open to anyone in the East Marsh who is:

Facing a financial crisis
At risk of losing their home
Struggling with debt or managing money
Feeling isolated, anxious or overwhelmed
Unsure where to turn for help

Our Approach

We know that information alone is not enough. Sometimes, life is too hard, too fast, or too much to handle without someone walking alongside you. That is why we offer a different kind of support, combining advice, wellbeing and action in one place. Our aim is simple:

To help local people feel more confident, more in control, and less alone.

Get in Touch

You do not need a referral. Just come in during our drop-in opening hours (Monday to Wednesday, 9.00am – 12.00 noon) or contact us for more information.