Digital Access & Financial Resilience

Need a hand getting online? We’re here to help. From applying for benefits and managing your finances to accessing essential online services, we’re here to make things a little easier. Our free Digital Access & Financial Resilience Service provides access to computers, the internet and friendly, face-to-face support to help you get online, develop your digital skills and access the services you need. Whether you’re completely new to computers or just need a little help with an online application, our team is here to support you.

What can we help you with?

We provide free, practical support with:

Benefits and financial support: Accessing Universal Credit, completing applications and finding out what financial support may be available.
Digital skills: Using computers, setting up email accounts, navigating websites and building confidence online.
Online applications: Completing forms, uploading documents and accessing essential online services.
Employment and training: Searching for jobs, creating CVs and exploring employment and training opportunities.
Managing your money: Accessing online budgeting tools and finding information to help you manage your finances.
Everyday online services: Accessing NHS services, housing information, local authority services and other digital platforms.

You don’t need your own computer or any previous experience. We’ll work alongside you at your own pace.

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More than just digital support

We understand that getting online isn’t always straightforward, particularly when you’re dealing with financial pressures or other challenges.

Building on our existing ‘Advice. Support. Wellbeing. Action.’ service, we’re here to provide more than just access to technology.

Our friendly team can offer practical, one-to-one assistance to help you overcome barriers, access essential services and build the confidence to do more independently.

Whether you need support with a specific task or want to improve your digital skills, we’ll help you take the next step.

Our aim is to make everyday life a little easier, helping you access the right support, improve your financial wellbeing and feel more confident navigating an increasingly digital world.

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Where to find us

YMCA Humber, 21 Freeman Street, Grimsby, DN32 7AB

Monday to Friday 8.30am – 4.00pm

There’s no need to book an appointment. Simply drop in and speak to one of our friendly team.

Take the first step today

Don’t let technology stand in your way. Whether you need help getting started, accessing financial support or completing an online application, we’re here to help. Pop in, have a chat and see how we can support you.